FAQ´s - Fragen und Antworten
Any questions? We have answers: That's why you'll find an overview of the most frequently asked questions here. If yours is not included, do not hesitate to contact us.
In-stock bar and plate cuts in the package area currently with a delivery time of 1-3 days (as of 11.2022) (shipping abbreviations through express deliveries possible) ATTENTION: Delivery difficulties at the factories can occasionally lead to delays in the case of dimensions that are not in stock. If necessary, please clarify the specific delivery time with us before ordering.
No - the surface is untreated, unless the alloy says "anodized". If you need anodized material, please send us your specific request with the desired dimensions, the number of pieces and the desired lengths. We can offer small quantities silver anodized inexpensively for an additional charge of EUR 45 net plus VAT.
Small quantities can be anodized silver for a flat rate of EUR 45 net plus VAT.
Deliveries to packing stations are unfortunately not possible. However, we would be happy to deliver to your place of work, for example, as an alternative delivery address.
Collections are possible. Simply select “collector” instead of delivery during the ordering process. As soon as the material is ready for collection, you will receive a notification by email. Please note that you must pick up the goods using a suitable vehicle.
Customers who collect their goods themselves can pick up their goods (after prior ordering from the shop) during opening hours Monday - Thursday between 7:30 a.m. and 4:00 p.m. and Friday between 7:30 a.m. and 3:30 p.m.
Slight surface defects such as scratches or signs of storage are common in the trade and unfortunately cannot be avoided with aluminium.
AlCuMgPb (drilling and milling quality) or AlZnMgCu1.5 (high-strength), for example, are suitable for this. For plates, AlCuMg1 or AlMg4.5Mn would be the cheapest variant of the drilling and milling quality.
Yes - you can enter the required length in mm in the "Required length" field and we will then deliver it.
Yes, please inquire about prices for miter cuts up to 45° by email beforehand.
In some cases, we can also procure dimensions that you cannot find there. For an offer, please send us an inquiry with the desired dimensions, the number of pieces and the desired lengths.
According to our list at https://www.alu-verkauf.de/Längentoleranten. Other dimensional tolerances in accordance with the applicable European standards.
We recommend taking some "air" into account for telescoping. A 40x3 round tube will not necessarily fit into a 50x5 round tube (theor. 40mm inside). This is due to the tolerances of the outside diameters, which can be both plus and minus.
Public institutions are also supplied on account for initial orders. For the procedure, please contact us by phone.
A refund of VAT is only possible from a VAT amount of at least EUR 100 (upon presentation of the required export certificate, which must be submitted no later than 3 weeks after the invoice date).
"SK/St" are the sawing costs per piece as a net price.